Read the donations list
Every donation across every source in one place. Filter, sort, and reconcile from a single screen.
The donations list is your unified ledger across Stripe forms, checkout links, NationBuilder sync, Raisely sync, and manually-recorded monetary and in-kind donations. It's the screen you live on during a campaign and the one you reconcile at end of month.
Before you start
You need:
- Any role on your org (VIEWER and above can read the list).
- At least one donation through one of the connected sources, otherwise the list is empty.
The table
Go to Donations. The table shows one row per donation, newest first by default. Columns:
| Column | What it shows |
|---|---|
| Donor | The donor's display name. Click to open the donor detail page. |
| Amount | Gross donation amount in AUD. Includes the donor's contribution to processing fees if your form is configured for it. |
| Date | When the donation was made (donor's intent), not when it settled in your bank. Converted to your org's timezone. |
| Source | Where it came from. See Donation sources. |
| Status | Where the donation is in its lifecycle. See Donation statuses. |
In-kind donations — donated goods or services — carry an In-kind badge next to their source. Their amount is the fair value of what was donated. See Add a donation and In-kind donations and compliance.
Filters
The controls above the table narrow the view. Pill filters (Source, Status, Donation type, Date presets) apply instantly when clicked. The form below them (custom date, amount, revenue code) commits on Apply. Everything stacks: combine them to land on the precise slice you want.
- Source. Only sources you've actually received donations from appear in the pill bar. New connections appear automatically once their first donation lands.
- Status. Three groups:
- Settled rolls up CONFIRMED and REFUNDED (a refunded donation was settled at some point).
- Pending covers BECS / PayTo while the bank network is still processing, plus PaymentIntents that haven't completed.
- Failed for terminal failures.
- Donation type. All, Monetary, or In-kind. Use In-kind to review donated goods and services on their own — for example when preparing the in-kind section of a disclosure return.
- Date range. Pick a preset (Last 24h, Last 7d, Last 30d, This month, This quarter, This year) or enter custom from / to dates. From and to are inclusive and evaluated in your org's timezone.
- Amount. Min and max in AUD. Both ends inclusive. Useful for isolating major gifts or excluding micro-donations.
- Revenue code. Pick a code from your library (autofill suggests codes already in use, with FCA pills and which system the code came from) or type any string for a case-insensitive contains-match. Useful for slicing a campaign tag without touching form configuration.
Reset filters (visible when any filter is active) clears all filters at once.
The summary cards at the top of the page show total amount, donation count, average donation, and refunded total. They reflect the current filter set but always count confirmed donations only, regardless of which Status pill you're on. When in-kind donations are present, the total card also shows an in-kind sub-line, so the fair value of donated goods and services is visible without being conflated with cash received.
Reading a single donation
Click any row to open the donation detail. You'll see:
- Donor identity (with link to their full record).
- Fee breakdown: the gross amount, the platform fee, and the net amount received. For card payments through donation forms and checkout links, the fee shows as Pending briefly after the charge settles — Together reads it from Stripe automatically, typically within 15 minutes. Once the fee lands, the GST component appears as an "incl. GST" sub-line. The fee section is hidden for donations synced from NationBuilder or Raisely, and for manually recorded gifts, where no Together platform fee applies.
- Payment method (card last-4, BECS bank, PayTo agreement, or "Manual").
- Stripe IDs (PaymentIntent, Charge) if applicable, with links into the Stripe dashboard for ADMINs.
- Receipt timeline: when the donation was created, when payment processed, when the receipt email was sent. For BECS Direct Debit donations, a Direct Debit Request confirmation email also goes out as soon as the donor submits the form, before the debit clears.
- Cross-references: the form, link, or import that generated the row.
- Consent: if the form, set, or link the donation came through had a consent tick-box, whether the donor ticked it (Yes / No), the exact wording they saw, and when it was recorded. The wording is stored as the donor saw it, so it stays accurate even if you later change the tick-box text.
- For an in-kind donation: the category and the description of what was donated. A manually recorded donation can be edited or voided from here.
- For a NationBuilder-synced donation, ADMINs see a Delete donation control - use it to remove a gift that was deleted upstream in NationBuilder, or to pull an errant import. This removes the donation from Together only; it does not touch NationBuilder, and if the gift still exists there it will not be re-imported.
Sending and resending receipts
For donations where Together sent the receipt (gateway forms, checkout links, manual gifts, recsets), the dialog also shows:
- Receipt status. When the receipt was last sent, and how many times in total.
- Send receipt / Resend receipt. EDITOR+ can send a fresh copy — useful when a donor reports they never got theirs, when their email bounced, or when you've corrected a manual gift. Each send writes an audit-trail entry against the donation. There's a per-donation safety cap on resends in a 24-hour window so a stuck button can't spam a donor.
- Preview receipt. Opens the exact email Together would send, rendered against the donation's current data. Use this to sanity-check branding or a fresh manual gift before sending.
Receipts from NationBuilder, Raisely, or imported legacy donations are sent by the source-of-record system, not by Together — the dialog shows that read-only and the send / resend buttons don't appear.
What to do next
- Add an offline or in-kind donation that didn't flow through a connected source: Add a donation.
- Reconcile against your bank by filtering Status = Settled and Date = last month, then comparing the total to your Stripe deposits.
- Investigate failures by filtering Status = Failed. A spike often indicates a Stripe Connect issue or a payment-method outage.
- Check donor history by clicking through to any donor's detail page from the table.